itsallright.org Jenna Brett Rani Sarah Fun Stuff The Facts
About itsallright

We know that having a mental illness or having a family member or friend with mental illness isn't easy. That's why we hope that the itsallright website provides you with information that will help and support you. If after reading the information below you still have questions you want answered please contact us at itsallright.

Frequently asked questions (FAQ)

What is itsallright?
Itsallright is a website where you can read the diaries of four fictional teenagers touched by mental illness. It also has useful factsheets and provides an online information and referral service on mental illness including schizophrenia, depression and anxiety disorders.

Who runs itsallright?
This website was created and is managed by SANE Australia. SANE is Australia's leading mental health charity - providing the only national 1800 mental illness helpline as well as offering information and referral, conducting research and advocating for a better life for people affected by mental illness.

Who funds Itsallright?
This website is funded internally by SANE Australia. SANE relies entirely on donations and grants to carry out its work. You can check out the SANE website to find our more about supporting our work.

This website has also received support from Telstra Foundation and from AstraZeneca for Helpline Online. Website hosting is generously supported by Etechgroup Ltd. Performance analysis generously supported by Hitwise.

Do you provide online counselling?
No. However the itsallright website provides an information and referral service called Helpline Online where you can email our trained helpline workers. We promise to reply to you within 3 working days. This service is free and totally confidentially.

If you urgently need to speak to someone please call the SANE Helpline on 1800 688 382 Monday / Friday 9:00am-5:00pm. It's free and confidential. Otherwise call Lifeline 131 114 or Kids Helpline 1800 55 1800 (for children and young people from 5-18years). They're available 24 hours a day 7 days a week.

Is your Helpline confidential?
Definitely yes. If you email us at Helpline Online we have no way of 'tracing' your email. Also we will not pass on your details to any third person. Your privacy means a lot to us, check out our privacy policy if you want to read more.

Tip: Take care entering your email address in the box provided in the Helpline online form. If the email you provide to us is incorrect we won't be able to reply to you.

Where can I get a hold of more information on mental illness?
SANE Australia produces a range of publications about mental illness that you may find useful. These are available at the SANE online Bookshop.

Who can I contact for more information on...

Itsallright website | info@itsallright.org
Supporting SANE Australia's work | info@sane.org
Finding out more about a mental illness | Helpline Online